24/7 Emergency Restoration Services • Licensed & Insured
We stop the damage, document every detail the way adjusters expect to see it, and bill your insurance company directly. You get one team from the first call to the final walkthrough, anywhere in Gwinnett County and Metro Atlanta.
Every step is documented, so your adjuster sees exactly what happened, what we did about it, and why.
We stop the water, extract what is standing, and protect what can be saved.
Day onePhotos, moisture readings and a line item scope of the damage, ready for your adjuster.
Day oneWe share our documentation with your insurance company and answer the adjuster’s questions.
First weekMonitored drying with daily readings, then the rebuild once the structure is confirmed dry.
Days to weeksWe review the finished work with you. We bill your insurer directly, and you pay only your deductible and anything outside your coverage.
DoneYour insurance company may suggest a contractor from its own program. You are free to choose who works on your home, and you can choose us.
Most homeowners policies cover water damage that is sudden and accidental, such as a burst pipe, a failed supply line or an appliance leak. Damage from a slow leak over time, from lack of maintenance, or from outside flooding is usually not covered by a standard policy; flood coverage is a separate policy. Your policy has the final say, and we will help you understand what your adjuster is likely to look at.
If water is still spreading, call us first and your insurer the same day. Most policies expect you to take reasonable steps to prevent further damage, and emergency mitigation is normally part of the claim. Waiting on an adjuster while water sits can turn a drying job into a mold job.
No. Your insurer may recommend a contractor from its program, but you choose who works on your home.
Yes. We bill your insurance company directly for covered work. You are responsible for your deductible and for anything your policy does not cover, and we tell you up front if something looks like it falls outside your coverage.
No. The deductible is part of your policy. A contractor who offers to waive or absorb it is a red flag, and it can put your claim at risk.
We photograph the loss before and during the work, record moisture readings to show where water traveled, keep daily drying logs, and prepare a line item estimate. That record is what an adjuster needs to approve the work.
Most water damage in a home dries in three to five days. We confirm it with moisture readings every day and do not start repairs until the structure reads dry, because closing up wet materials is how mold starts.
It depends on the cause and your policy. Mold that results from a covered water loss is often covered, while mold from a long term leak or humidity often is not, and many policies cap mold coverage. We will assess it and document the cause either way.
We can still help. We will assess the damage and give you a clear estimate for the work, paid directly by you, with no pressure to proceed.
Our office is in Lawrenceville, and we serve Gwinnett County and Metro Atlanta, including Duluth, Suwanee, Buford, Snellville, Lilburn, Norcross, Grayson, Loganville, Sugar Hill and Atlanta.
Call us before you call anyone else. We answer 24/7 and will walk you through the next hour, including the claim.
Coverage depends on your policy and your insurance company’s decision. Committed Restoration does not provide legal or insurance advice.