Committed Restoration
Effective Date: September 4, 2026
Committed Restoration (“we,” “us,” or “our”) operates the website www.werecommittedga.com (the “Site”) and provides residential and commercial restoration and contracting services throughout Lawrenceville and the greater Metro Atlanta area. This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, contact us, or use our services.
By using our Site or providing your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide to us:
- Contact and request details, such as your name, phone number, email address, and the service you are interested in, submitted through our contact form, by phone, or by text or email.
- Property and service information, such as the address of the property, a description of the damage or work needed, photographs of the affected areas, scheduling details, and related notes.
- Insurance and billing information, such as your insurance carrier, claim or policy details, and payment information, when you ask us to bill your insurer directly or to process a payment.
- Communications, including the contents of messages, emails, and call records when you communicate with us.
Information collected automatically:
- When you visit the Site, we and our service providers may collect device and usage information, such as your IP address, browser type, pages viewed, referring pages, and the dates and times of your visits, using cookies and similar technologies.
2. How We Use Your Information
- Respond to your inquiries and provide estimates and assessments.
- Schedule, perform, and manage restoration and contracting services.
- Communicate with you about your project, appointments, and follow-up, including by phone, text message, and email.
- Process payments and coordinate direct insurance billing.
- Operate, maintain, and improve our Site and services.
- Send service updates and, where permitted, promotional messages.
- Comply with legal obligations and enforce our agreements.
3. Text Messaging (SMS)
With your consent, we may send you text messages about your inquiry, appointments, service updates, and follow-up.
- Message frequency varies. Message and data rates may apply.
- You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at (678) 837-6999.
- Your consent to receive text messages is not a condition of purchasing any goods or services.
- We do not share your mobile opt-in information or consent with third parties for their own marketing purposes.
4. Cookies and Analytics
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. We may use analytics services, such as Google Analytics, that collect and process information about your use of the Site. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how the Site works.
5. How We Share Information
- Service providers: vendors who help us operate our business and Site, such as scheduling, messaging, email, hosting, analytics, and payment providers, who may use the information only to perform services for us.
- Insurance and claims: with your direction, your insurance carrier or adjuster, to coordinate a claim and direct billing.
- Subcontractors and partners: trusted contractors or partners involved in performing your project.
- Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of our company, our clients, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
We do not sell your personal information.
6. Data Retention
We keep your information for as long as needed to provide our services, maintain our business records, comply with legal and insurance requirements, and resolve disputes.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may link to third-party websites and social media pages, such as Facebook, Instagram, LinkedIn, and YouTube. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing information.
9. Children’s Privacy
Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
10. Your Choices and Rights
- You may request to review, update, or delete the personal information we hold about you, subject to legal and record keeping requirements.
- You may opt out of marketing emails by using the unsubscribe link in the email, and out of text messages by replying STOP.
- To make a request, contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when we post the updated policy on this page with a new effective date.
Contact Us
If you have questions about this document or your information, contact us:
Committed Restoration
363 Swanson Dr, Suite A, Lawrenceville, GA 30043
Phone: (678) 837-6999
Email: info@werecommittedga.com
Website: www.werecommittedga.com